Shipping & Delivery

Free standard shipping applies to eligible orders shipping within the 48 contiguous United States.

At this time, standard online checkout is intended for orders shipping within the contiguous United States. For questions about shipping to Alaska, Hawaii, Puerto Rico, or an international destination, please contact us before placing your order.

Yes, AFI Furnishings can review shipping requests to Alaska, Hawaii, Puerto Rico, and international destinations.

Free standard shipping only applies to eligible orders shipping within the 48 contiguous United States. For orders shipping outside this area, please contact us before placing your order so our team can review the destination and provide shipping information.

Orders are typically processed within 24–48 hours after submission. Processing times may vary based on product availability, order volume, and carrier scheduling.

Delivery timing varies by item, destination, and carrier. Most orders are processed within 24–48 hours, and tracking information will be provided once available.

Most orders will arrive 7 business days after shipment, but delivery timing is not guaranteed and may vary.

Orders may ship by parcel ground or freight delivery. Some items may also ship in multiple boxes, which can arrive separately or on different delivery dates.

Tracking information will be provided when available. Depending on the item and carrier, tracking details may update after the shipment has been picked up and scanned by the carrier.

Some items ship in multiple boxes. Boxes from the same order may arrive separately or on different delivery dates.

While most of our products are designed to ship small parcel, depending on the item, your order may ship by parcel carrier or freight delivery. Larger furniture items may require additional handling by the carrier.

If you entered the wrong shipping address, please contact us as soon as possible.

We strive to process orders quickly, and once an order has been processed or shipped, we may not be able to change the shipping address.

We strive to process orders as quickly as possible after they are placed. If you need to request a change or cancellation, please contact us as soon as possible.

Orders that have already been processed or shipped may not be eligible to be changed or canceled.

If your order arrives damaged, missing boxes, or with a delivery issue, please contact us so our team can review your request.

To help us assist you faster, please include your order number, place of purchase, shipping ZIP code, a description of the issue, and photos of the product, packaging, or damaged area.

If a full replacement or replacement part is needed, our team will review the information provided and advise on the next steps.

To request replacement support, please contact us with your order number, place of purchase, shipping ZIP code, a description of the issue, and photos of any damage.

For damaged items, warranty issues, missing parts, or replacement requests, photos are required before the request can be reviewed. Our team will review the details and advise on available support options.

If your order was placed through another retailer or marketplace, please begin by contacting the original place of purchase. Shipping updates, return requests, refunds, exchanges, and replacement procedures are often managed by the retailer where the order was placed.

If you need additional help, please contact us with your place of purchase, retailer order number, shipping ZIP code, and a description of the issue. Our team can review your request and advise on available support options.

Purchases made through auctions, unauthorized sellers, or other third-party resale sources may not be eligible for shipping, return, exchange, warranty, or replacement support.

If you purchased directly from us at afifurnishings.com, please review our Returns & Exchanges policy for eligibility and instructions.

To start a request, contact us with your order number, shipping ZIP code, reason for return or exchange, and any relevant photos.

If your order was purchased through another retailer or marketplace, please begin the return or exchange through the original place of purchase.